On January 30th we hosted an event in Leeds with our friends from the Patient Experience Network (PEN). The event was called ‘Better Patient Experience: A Problem Shared’, where we sought to discuss how we could overcome two of the main barriers to better patient experience, namely:
I came across an interesting article this week on the website hub for people in advertising, branding and marketing (www.insight-intelligence.com) entitled ‘Why a great Customer Experience starts with a great Employee Experience’.
This week’s blog post is a guest appearance by our partners over at FH Intuition; Anne Frampton who is a Consultant in Emergency Medicine, and Andrew Hollowood who is a Consultant Surgeon. They both combine roles at University Hospitals Bristol NHS Foundation Trust with being tech entrepreneurs.