Survey on a tablet

Patient engagement makes things better, so why do we ignore it?

Last month The King’s Fund held an event ‘Health and care explained: how the system works and how it is changing’. This event was aimed at anyone working in the NHS, public, private, academic and third sector who wanted to gain a greater understanding of how the health and care system currently works and how it is changing.

Painting on a wall

Share Wildly and Steal Willingly

A couple of weeks ago I headed over to Colorado on the other side of the pond. Apart from being fortunate enough to enjoy a couple of days of snowshoe hiking and snowboarding at 11,000 feet in the astonishing Rocky Mountains (everyone deserves a snow day, right?), I also had the pleasure of attending the annual patient experience conference hosted by the Beryl Institute in Denver.

Technology smartphone in hand
pocket-watch in sand
MES - Making Sense and Making Use of Patient Experience Data