Modern Slavery Policy

Modern Slavery and Human Trafficking Statement

This statement is made on behalf of the ERS Group, a Civica Group company, pursuant to the Modern Slavery Act 2015 (the ‘Act’) and constitutes our Group’s slavery and human trafficking statement relating to actions and activities during the current financial year.It sets out ERS Group’s actions to understand all potential modern slavery risks related to our business and to put in place steps that are aimed at ensuring that there is no slavery or human trafficking within our own business and our supply chains. We are absolutely committed to preventing slavery and human trafficking in our business activities, and to ensuring that our supply chains are free from slavery and human trafficking.

Our business and structure

The ERS Group is a forward-thinking organisation providing democracy services, from engaging communities to electoral registration, counts and independent scrutiny. It is the umbrella for a group of companies with unrivalled experience in governance, engagement, election and voter registration services. The Group provides a complementary range of services including election services, membership engagement, election management software, governance systems and election supplies.

We work with thousands of organisations in the public and private sectors, from local authorities, political parties and trade unions, to charities, the NHS, membership organisations and professional bodies. We employ over 200 people throughout the Group and our head office is located in London. Our subsidiaries: Membership Engagement Services, Xpress Software Solutions, Modern.Gov and Shaw’s are located in London, Gloucestershire, Hampshire and Kent respectively.

Our supply chains

Our supply chains include printing and paper services, IT services, training providers, recruitment consultants, marketing services, and facility providers amongst others. We have reviewed the risks that these supply chains can present.

We expect our suppliers and contractors to demonstrate a zero tolerance approach to slavery and human trafficking. Suppliers are required to demonstrate that they act ethically and within the law in their use of labour. Where suppliers are unable to demonstrate this standard, we will look to terminate the business relationship. The Group directors are responsible for compliance in their respective companies/departments and for their supplier relationships.

Relevant Steps

We encourage all our employees, contractors and suppliers to report any concerns related to the direct activities, or the supply chains of, the Group, by using our Whistleblowing policy. All employees of the Group are fully aware of the behavior expected of them when representing the Group and we strive to maintain the highest standards of employee conduct when managing our supply chain.


We use only specified, reputable employment agencies/consultants to source labour. The ERS Group ensures that all potential employees have the legal right to work in the UK and that relevant employment legislation is adhered to.

Due diligence

The ERS Group undertakes due diligence when considering using new suppliers, and regularly reviews its existing suppliers. Where possible, we build long standing relationships with local suppliers and make clear our expectations of business behavior and expect our supplier to undertake due diligence with, if applicable, their suppliers.

Performance indicators

We use the following key performance indicators (KPIs) to measure how effective we have been in ensuring that slavery and human trafficking is not taking place in any part of our business or supply chains:
• Use of the Whistleblowing policy in relation to Modern Slavery and Human Trafficking.
• Reviews of our recruitment and payroll systems to ensure recruitment practices remain legally compliant.
• Reviews with our direct suppliers to understand the level of communication and personal contact with the next link in the supply chain and their understanding of, and compliance with, our expectations.


To ensure a high level of understanding of the risks of modern slavery and human trafficking in our supply chains and our business, we provide training to relevant members of staff.

All Directors have been briefed on the subject and this statement has been approved by the Company’s board of directors who will review and update it annually.

Sian Roberts
Chief Executive