Challenge 2020: Engagement in Action

Challenge 2020: Engagement in Action


Challenge 2020: Engagement in Action from MES on Vimeo.

In 2018 ‘Challenge 2020’ returned with a closer look at Engagement in Action. In 2018 conference focused on practical examples of good, meaningful engagement and included a variety of workshops and quality speakers from the health sector and beyond. It took place on Tuesday 22nd May at Rooms on Regent’s Park.

We’ve lined-up an array of presenters from the health sector and beyond including NHS Improvement, Care Quality Commission, Innocent, The King’s Fund, NHS Confederation, Public Policy Media Ltd, Involve and InHealth Associates, etc.

Please see the presentations from most of our speakers below:

Roy Lilley, Richard Branson and Mark Zuckerberg Walk Into A Bar...

Andreas Norgren & the team


Helping People Work Better and Go Home Happier, By Innocent Drinks

Caroline Knights


Our Role In Encouraging Improvement: What Are The Key Drivers For Quality Improvement And How Does Engagement Play A Part?

Chris Day

Care Quality Commission

GDPR: Your Checklist For Compliance (72 Hours To Go!)

Chris Doyle & Nick Goodman

Electoral Reform Services and MES

Insight And Feedback In The NHS: Not Where It Should Be?

Dan Wellings

The King’s Fund

Patients As Partners For Improvement

David Gilbert & Annie Laverty

InHealth Associates/ Northumbria Healthcare NHS Foundation Trust

Public Engagement: Mission Possible

Elouise Smith & the team


NHS Improvement And Well-Led Framework - Putting Good Engagement Into Practice

Kiran Chauhan & Ashfa Slater

NHS Improvement

The Painful Truth

Louise Skelly

Patient and Client Council

Where Next For Health And Care Transformation? - Exploring The Engagement Challenge

Phil McCarvill

NHS Confederation

Making Engagement, Inclusion And Involvement Just Te Way We Do Things - The Portsmouth Story

Sarah Balchin & Sally Sines

Portsmouth Hospitals NHS Trust

Membership & Engagement At Frimley Health

Sarah Waldron

Frimley Health NHS Foundation Trust

Lessons From Putting People At The Heart Of Decision-Making

Tim Hughes


What our delegates think

I have been to this event for the last 3 years and enjoyed each one. I think that the role of membership / engagement manager can be quite an isolated one professionally and credit to your organisation for hosting a specialist health engagement conference. I thought that the 2018 conference was the best because of the range of speakers from outside the NHS invited e.g. academics, financial sector etc.

Having attended a number of engagement events, I was reluctant to come to this one. I am so glad I did, for me it has definitely been one of the best. I got so much out of it. Thank you.

Definitely worth coming from Leeds to attend that day!!