Challenge 2020: Engagement and Experience

Challenge 2020: Engagement and Experience

Challenge 2020: Engagement and Experience from MES on Vimeo.

In 2019 ‘Challenge 2020’ returned with a closer look at Engagement and Experience. This year we focused on stakeholder engagement (how do we meaningfully engage all communities in the planning and providing of health services) and experience management (how do we harness the power of patient and staff experience to make real improvements in the sector). Conference took place on May 21st at The Royal College of Physicians. Now in its fourth year, ‘Challenge 2020’ is our annual conference dedicated to patient, public and staff involvement in the health sector.

We were joined by a roster of engagement and experience experts and progressives, each passionate about driving participation forward in the health sector and beyond.

Please see the presentations from most of our speakers below:

Stephen Dorrell

Stephen Dorrell

NHS Confederation
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Panel

Panel: Where are we with engagement in health?

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Victoria betton

Victoria Betton

mhabitat
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Gemma Bruce

Gemma Bruce

Turning Point
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Jamie

Jamie Knight

+ Lion
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Jocelyn Cornwell

Jocelyn Cornwell

Point of Care Foundation
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Ruth Evans

Ruth Evans

Patient Experience Network
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Clare Enston

Clare Enston

NHS England
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Paul

Paul Howarth

PanSensic
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Andrew and Anne

Anne Frampton and Andrew Hollowood

FHintuition
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What our delegates think

Really enjoyed hearing from speakers like Eddie the Eagle and Jamie. Very engaging. Great to hear about what other people are doing across the country.

Absolutely loved it! Learned lots and met some amazing people – mission accomplished! Can’t wait for next year.

What a fantastic, well organised conference with great speakers. Fab food! Thank you so much!

Excellent speakers on a useful, relevant and well-judged range of topics. Good networking opportunity and a chance to meet and share experiences with others.