Harnessing the Power of Patient Experience

Four years ago, we presented our white paper ‘Making Sense and Making Use of Patient Experience’. In it, we surmised that in some ways the work was still in its infancy: there was no common model applied across the sector and sometimes staff were unclear as to the purpose. We are proud to launch the follow up with ‘Harnessing the Power of Patient Experience’ which continues that exploration into what is required to unlock the benefits.

MES Beyond FT Status
MES - Turnout and Behaviours in NHS Foundation Trust Elections
MES - Making Sense and Making Use of Patient Experience Data
MES Current practice in NHS Foundation Trust member recruitment and engagement
Membership Bulletin