Associate: Patient Experience


Energesse are a specialised analytics and consulting company that helps health and aged care organisations become more customer-centric, sustainable, and achieve growth objectives. They specialise in improving patient experience and customer experience in healthcare.

Founder and CEO, Dr Avnesh Ratnanesan, has over 20 years’ experience in healthcare, initially as a medical doctor, and subsequently in biotech and pharmaceuticals in research and advisory roles, including Chief of Staff and advisor to the CEO of Pfizer Australia.

Dr Avi is a highly rated speaker and thought leader. A selection of videos and white papers can be found on the Energesse website, along with regular blogs.

Energesse have partnered with MES to represent our MES Experience patient experience tool to Australian healthcare organisations.