The accreditations listed below are variously held by the subsidiaries within the ERS Group. To find out which awards and accreditations each individual subsidiary holds, please contact us
We have a Quality Management System (QMS) which has been independently certified by BSI as compliant with the requirements of ISO9001.
We have an Information Security Management System (ISMS) which has been independently certified by BSI as compliant with the requirements of ISO27001 for the scope of managing personal data on behalf of our clients.
Living Wage Employer
We are a Living Wage Employer. By paying the real Living Wage we are voluntarily taking a stand to ensure employees can earn a wage which is enough to live on.
We are PCI-DSS compliant and hold certification with ICO for data protection.
We are a MemberWise Recognised Supplier. This programme is all about connecting providers with associations and membership bodies looking to purchase new products/services that will help to drive membership value and growth.
We are a Market Research Society Company Partner. This means that we work according to latest market research regulations and abide by the MRS Code of Conduct, ensuring our research is carried out in a fair, ethical and transparent manner.
It is imperative all work undertaken by MES is carried out in compliance with all relevant confidentiality and information security policies. All data stored/processed and associated with the delivery of the services for which we have been appointed will be undertaken in accordance with these and the requirements of the relevant current data protection legislation in force. MES is registered as an authorised ‘Data Processor’ under the Data Protection Act 1998.
We are a Microsoft Partner – GOLD Application Development
Care Opinion was founded in 2005 and is now the UK's leading independent non-profit feedback platform for health and social care services.
Care Opinion has national scale and visibility. It is used by 90% of NHS Trusts in England, all health boards in Scotland, as well as a large number of CCGs, HealthWatches, and over 3,000 professionals in training.
While local feedback systems have limited visibility, stories on Care Opinion have been viewed over 83 million times and 100,000 people visit Care Opinion every week.
MES and Care Opinion are excited to be working in partnership. Together we offer a unique solution that seamlessly brings stories from the Care Opinion website onto the MES Experience platform, leveraging the full potential of both services and helping organisations make better use of feedback to drive quality improvements.
MES are proud to be corporate members of The Consultation Institute, the home of public consultation best practice.
NHS Confederation Associate
MES is proud to be an Associate member of the NHS Confederation working in partnership to bring value to the NHS.
Cyber Attacks exploit weaknesses in IT systems and software. MES and the ERS Group are proud to have certificates of assurance with the Cyber Essentials scheme. This provides assurance that our ICT defences have been assessed as satisfactory against commodity based cyber attack. We monitor and reassess these regularly.