About us

About us

We help organisations build engaged communities through efficient, joined-up communication, accessible systems and effective use of data.

We are specialists in the health sector and provide a variety of patient experience, membership and community solutions to help NHS bodies engage with their members, patients, stakeholders and staff. As experts in our field, we also inform and guide strategy and lead discussion.

From small beginnings in 2006, MES (Membership Engagement Services) is now the leading provider of patient and public engagement tools for the health sector, yet we have a diverse client base including local authorities, housing associations and membership organisations.

We offer an extensive range of integrated services and have an experienced, dedicated team of advisors looking after over 200 clients. Our high level of customer satisfaction (97% of our customers would recommend us) is testament to our guiding philosophy; we are focused on looking after people, providing outstanding customer service, and having excellent knowledge and experience of our subject matter. Simply put, we want to be the best partner to our clients that we can possibly be.

As part of the ERS Group, a Civica Group company, we work seamlessly with colleagues from Electoral Reform Services and frequently collaborate with our other Group companies, Modern.Gov, Xpress and Shaw’s.

Keep up-to-date on our thoughts and views via our blog and @MESsocial