The inaugural MES Engagement Champion Award will recognise those individuals, teams and organisations who have shown how their commitment to patient, public and staff engagement has led to positive, meaningful results.
We had some exciting news in the MES office last week: we’ve just launched our new, improved and fully automated service for sending and collecting Friends and FamilyTest (FFT) surveys via text (SMS) and telephone using interactive voice response (IVR).
No – not one of The Beatles’ finest tunes but really, the news. It was a bit bleak. I think maybe it’s a bad idea to look at the news anyway in January